“At the University of Bolton, we take great pride in providing a quality, supportive learning environment for our students.”
Professor George E Holmes DL | President & Vice Chancellor
“...tutors are very supportive and you’re not just a student ID number, at this university you are an individual with a name.”
Ellisse Vernon | BSc (Hons) Adult Nursing
04 May 2021
05 May 2021
12 May 2021
19 May 2021
26 May 2021
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The National Student Survey is taken by final-year undergraduates at universities across the UK. Universities and students’ unions use the feedback to see how they can improve, and prospective students can use the results to help them make study choices. The survey is administered by Ipsos Mori, an independent research agency, and participants remain anonymous at all times.
The NSS is a high-profile, annual survey that is conducted to almost over one million students across the UK. The survey has been conducted since 2005 – aimed at final year undergraduate students to help shape the future of their course at the university level. The survey allows you to respond to several questions, regarding various aspects of your time at university with the opportunity to make both positive and negative comments on your experience – all responses remain strictly anonymous and no student will be identified.
You will know that we have course reps, Staff-Student Liaison Committees, and student representatives on many of the committees across the university. To ensure that your voice is heard at a national level all University of Bolton students, whether, on a Bachelor degree, foundation degree, or Higher National Diploma should have a chance to reflect and feedback on their learning experience over the past2 or 3 years on their programme of study. This will provide us with important information on what we did well, areas for improvement and ensure that these developments are in place for future and current students, supporting quality and assurance and accountability. The National Student Survey (NSS) is the best way you can do this!
All students, including current and prospective students, benefit from the NSS. Since the NSS provides information to enhance the student learning experience – Universities use the results to develop their courses and facilities and contributes to the public accountability of higher education.
The survey asks eligible students, who are mainly at the end of their studies, 27 single choice core questions relating to various aspects of their course.
These questions relate to the following aspects of the student experience:
In addition, if you are studying NHS subject courses, you will be asked questions about your placements. If you are on a degree apprenticeship or a higher apprenticeship at levels 6 or 7, you may be asked some questions about your training programme.
You will have the opportunity to give positive and/or negative comments on your experience as a whole. If comments are provided, these will be passed on anonymously to the University to help us identify where our strengths lie and also how we may make improvements. Please note that the open-ended questions are optional and there is a maximum word limit of 4,000 characters. Students may also choose to send additional comments by email to Ipsos MORI at email@example.com.
The responses are invaluable for the University of Bolton because they give feedback directly from students themselves about what the learning experience has been like for you completing your courses in 2021. The University and Students’ Union can then use this anonymous data internally to identify areas of strength and weakness, make changes if appropriate and improve the overall student experience.
To preserve your anonymity and that of others, you are asked not to make comments that:
For the 2021 survey, the Office for Students and the UK funding and regulatory bodies have added a new set of questions in the NSS questionnaire, to ask students about specific aspects of their experience during the Covid-19 pandemic. You can choose whether to answer these questions and submit feedback on this topic after you have completed the core questionnaire.
It is published (anonymously) on the Discover Uni website which allows comparisons across higher education courses and universities/colleges to help prospective students make informed choices about where and what to study. The OfS publishes overall results on its website which can be downloaded. However anonymised open comments data is not published and is only seen by your university/college. Students are being invited to complete the 2021 NSS between January 6 and April 30, 2021.
Final-year students and equivalent:
The following are NOT eligible to complete the NSS:
£250 Amazon Voucher
£50 Amazon Voucher
£30 Amazon Voucher
The deadline for entering the prize draw is midnight on 30th April 2021
Any student that presents the completion e-mail from the NSS is entitled to claim any free regular hot drink from one of our café's at the main Campus, Institute of management or Queens Campus. This offer will be available until the end of S1 2021/22.
In 2020, almost 91% of students said that their lecturers were good at explaining the subjects of their courses, which was above the national average of 87%.
Also, 84% of Bolton students said they were satisfied with the quality of their courses which puts Bolton in one of the top 4 universities in the UK for student satisfaction according to the Complete University Guide.