Introduction

This document applies to delegates joining the University of Bolton (UoB) Summer School 2024 and the provision by UoB of the Summer School Programme.

The Summer School Programme is provided by the University of Bolton and the University of Bolton Group. It is important that you read this document before joining the Summer School Programme as it forms the basis of the relationship between you and UoB. This document sets out the rights and responsibilities that both you and UoB have in relation to the Summer School Programme 2024 at UoB.

You should be aware that by joining the Summer School Programme at UoB signifies your agreement to enter into a contractual relationship with UoB on these Terms.

Please be aware that it is your responsibility to:

• Plan and pay for any flights to the UK and return. This cost is not included in the fees charged by UoB for the Summer School.
• Submit your application for a Visa to enter the UK. UoB will provide a supporting letter (confirming that you are joining the Summer School) once we have received your payment in full and in advance.

Part 1 – Joining the Summer School Programme

Part 1 describes how delegates join the Summer School Programme.

Part 2 – What you can expect from UoB Summer School

Part 2 describes what UoB is committing to do. It includes details of UoB’s provision of your support and access to facilities, creating a positive experience, and making provision for you to develop in a positive manner whilst you are at the Summer School at UoB.

Part 3 – Your rights and what UoB can expect from you

Part 3 describes your rights and responsibilities. It deals with the conduct of delegates whilst at the Summer School. This section also includes your responsibility to pay the Summer School fees in full in advance of the start date. This part demonstrates how complaints can be raised and will be managed by UoB during the Summer School.

1 PART 1 –JOINING THE SUMMER SCHOOL PROGRAMME

Booking your place at the three- week Summer School Programme must be made online at www.bolton.ac.uk/join-us/summer-school

• 1.1 If you make a booking to join the Summer School. Your details will be forwarded to a UoB Officer who will look at your application and if appropriate, a link will be sent to you, by email to make the necessary payment.
• 1.2 Once you have paid in full, UoB will issue a letter confirming your place on the Summer School and if appropriate, a letter supporting your application for a Visa to the UK to join the Summer School, provided you have not made any false statement or omitted significant information on your booking form.
• 1.3 Prior to your arrival, you will be sent a registration link, requesting date of arrival, flight number, additional needs i.e., wheelchair access, dietary requirements, allergies and medical information that we should be aware of. You must complete your registration via this link and you will be given a student I.D. along with other information.
• 1.4 Delegates joining the Summer School should be aware that:
  • 1.4.1 If you register for the Summer School Programme at UoB, you are not guaranteed a place on the Summer School Programme. Your place will only be reserved once payment is made in full and you have submitted your Registration Form.
• 1.5 The Summer School Programme takes place from 3rd August to 24th August 2024. The deadline for receipt by UoB of applications to study on the Summer School Programme is 14th June 2024.
• 1.6 1.6 If you have not paid the Summer School Fees to UoB by the 14th June 2024, UoB will not be able to guarantee a place on the Summer School. Each stream in the Summer School has limited capacity and once the capacity is reached, you will not be able to book or make payment in that stream.

2 UoB’s Ability to make Changes

• 3.1 Although we may provide you with a schedule, we reserve the right to make changes in accordance with our planning process. Where we consider it to be reasonable and where it is needed, we may need to make changes to the Summer School Schedule. This may include changes to the timetable, location, teaching staff allocation, number of sessions, method of delivery, content or curriculum availability.
• 3.1 The changes that UoB may need to make, (not including Events Outside UoB’s Control) are categorised as below:
  • 3.1.1 Summer School Programme Cancellation
    This is where UoB cancels your Summer School Programme in its entirety for your intake, mainly due to lack of registration. In which case, any fees you have paid will be returned to you using the same bank account / method of payment.
  • 3.1.2 Minor Changes
    These are any changes that are classified as minor changes and could include changes to the balance of learning activities or changes to the Summer School Programme.
• 3.2 We will communicate any such changes to you in a timely manner, by updating the Summer School web pages.
• 3.3 Information on cancellations for other reasons and refunds is set out in Part 3 – Your rights and what UoB can expect from you.
• 3.7 You are solely responsible for determining whether the Summer School meets your needs. UoB makes no representation that the Summer School Programme or any of its content will be recognised and/or awarded credit by any other institution(s). Your home institution(s) will decide how much credit, if any, they will award for your Summer School experience. UoB does not award credit for Summer School experience.

PART 2 – WHAT CAN YOU EXPECT FROM UoB

3 UoB’s provision of education and related services

• 4.1 UoB commits to:
  • 4.1.1 Provide you with tuition and learning support connected with the Summer School Programme, with reasonable care and skill. Detailed information will be provided on the Summer School website. Please note that we may make changes to the content on the Summer School website at any time without notice.
  • 4.1.2 Make available reasonably appropriate infrastructure and facilities to support your learning. This includes your use of teaching and learning space, UoB’s library and IT facilities in accordance with the Student Regulations
  • 4.1.3 Seek to provide a learning, working and social environment in which the rights and dignity of all its students and staff are respected, which is free from discrimination, prejudice, intimidation and all forms of harassment including bullying. This commitment means that UoB will work to provide an environment where its students are able to study or work free from discrimination, prejudice, intimidation and all forms of harassment or bullying. Where this does not happen, UoB is committed to responding to student concerns and complaints.
  • 4.1.4 Provide you with ready online access to the Student Policies, and ensure that these are maintained and kept up-to-date Student Policies 2023-24 | University of Bolton
    It is important that you are aware of and can access our Student Policies, if you have any questions about them, let us know.
• 4.2 Online Provision
  Where UoB’s Summer School Programmes are delivered by or on behalf of UoB partly or completely through facilities, platforms and/or materials made available over the internet (Online Provision);
  • 4.2.1 You acknowledge that the Online Provision may be subject to limitations, delays and other problems inherent in the use of communications networks and facilities, including the internet;
  • 4.2.2 UoB is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities including the internet.
• 4.3 UoB’s commitments under this section 4 apply in respect of UoB Summer School students registered on the Summer School Programme who have enrolled, and the commitments are subject to the remainder of these Terms and the Student Policies. For example, UoB may be entitled to suspend performance of these commitments if summer school students are subject to disciplinary action.
• 4.4 UoB acknowledges that there are certain terms and regulations that might be considered by some summer school students to be surprising. While that is considered to be surprising may vary from person to person, Annex 3 sets out some terms that UoB believes may be considered surprising.

PART 3 – YOUR RIGHTS AND WHAT UoB CAN EXPECT FROM YOU

4 Your responsibilities as a UoB Summer School student

• 5.1 By applying and paying the fees in full for attendance on the Summer School Programme at UoB, you commit to:
  • 5.1.1 Follow UoB’s instructions and process for application, payment of fees and registration.
    Once the conditions for taking your place on the Summer School Programme have been met, you will need to do this before you can participate on the Summer School Programme.
  • 5.1.2 Pay your Tuition Fees to UoB on time
    Details of fees become payable and how payments are made can be found in section 7 of this Part 3, below.
  • 5.1.3 Comply with UoB’s Student Policies
    There are a number of different Student Policies which are relevant to your study on the Summer School Programme. Links to the most important of these are provided at Part 5 – UoB’s Student Policies (together with details of how to access all other Student Policies).
• 5.2 In relation to Online Provision, you commit (without limiting any obligations contained in Student Policies):
  • 5.2.1 to ensure that you have the necessary internet access, network and systems to access and use the Online Provision;
  • 5.2.2 not to access, store, distribute or transmit any computer viruses, or any material during the course of your use of the Online Provision that:
    • 5.2.2.1 is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
    • 5.2.2.2 facilitates illegal activity
    • 5.2.2.3 depicts sexually explicit images;
    • 5.2.2.4 promotes unlawful violence
    • 5.2.2.5 is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability;
      or
    • 5.2.2.6is otherwise illegal or causes damage or injury to any person or property; and UoB reserves the right, without liability or prejudice to its other rights to you, to disable your access to any material that breaches the provisions of this paragraph.
  • 5.2.3 to only access and use the Online Provision for the purposes of undertaking the Summer School Programme;
  • 5.2.4 not to attempt to obtain for third parties, or assist third parties in obtaining, access to the Online Provision;
  • 5.2.5 not to use the Online Provision to provide services to third parties or make the Online Provision available to any other party; or
  • 5.2.6 not to introduce or permit the introduction of, any computer virus into UoB’s network and information systems.
• 5.3 You have a legal responsibility to take reasonable care of yourself and all others who may be affected by your acts and omissions, and to cooperate in enabling UoB to discharge its legal duties with regard to health & safety, including implementation of the relevant UoB policies. It is a condition of registration for Summer School students that they also cooperate with UoB in this respect.
• 5.4 If you are only studying in the United Kingdom for 6 months or less and you have a standard visitor visa for study, you will need to obtain private medical insurance as you will be liable for any NHS health services that you use. If you already have medical insurance in your home country, check whether you can extend it to cover your stay in the United Kingdom, as well as looking at options available from United Kingdom insurers.

5 Complaints

• 6.1 UoB has an established Student Complaints Procedure (a link to which can be found at (Part 4 UoB’s Student Policies), which you should use for dealing with both academic and non-academic complaints that you wish to make. You should only submit a formal complaint using the Student Complaints Procedure if informal discussion (where that is appropriate) fails to resolve the matter satisfactorily and where there appear to be genuine grounds for making a complaint. You should be aware that there is a separate policy on bullying and harassment which can be found at (Part 4 UoB’s Student Policies).
• 6.2 The Office of the Independent Adjudicator (OIA) for Higher Education runs an independent scheme to review student complaints. If you have a complaint and have exhausted all of UoB’s internal procedures under the Student Complaints Procedure, you may be entitled to take your complaint to the OIA (subject to meeting the OIA’s criteria for accepting complaints). Further details can be found on the OIA website - Office of the Independent Adjudicator for Higher Education - OIAHE
• 6.3 Bolton Students Union has an Independent Advice Unit based at our Chancellors Mall. The Advice Unit is a central point for information which can be helpful on all aspects of concern to students. The Advice Unit offers free, impartial advice to all students, including financial, welfare and academic matters.

6 Payment of Fees

• 6.1.1 In advance of starting the Summer School Programme, you will be required to pay UoB the fees that are directly related to us providing you with learning support and accommodation connected to the Summer School Programme (Summer School Fees). Summer School Fees enable UoB to deliver the Summer School Programme to you.
• 7.2 You should be aware that there may be other costs associated with your stay at UoB that are your responsibility, and which are not covered by the Summer School Fees or otherwise by these Terms. For example, you may purchase books and/or other materials in connection with the Summer School Programme. Whilst accommodation is being provided at no cost to you, you will be required to purchase food items and to prepare some (not all) of your meals for the duration of the Summer School Programme. We will provide students with a three-week itinerary in advance, your itinerary will indicate where some meals are included at no cost.
• 7.3 The Fees for the Summer School Programme are set out at £3,200 per student.
• 7.4 You should be aware that you may also incur fines if you do not comply with certain aspects of the Student Regulations/Policies (including for example – causing damage).
• 7.5 You are responsible for ensuring your Summer School Fees and any other fees, charges or fines incurred by you at UoB or in connection with your studies are paid in a prompt and timely manner.
• 7.6 Where a third-party is responsible for payments on your behalf, you will remain responsible for payment by that third party and so must ensure that they pay in a prompt and timely fashion.

7 Refunds and Cancellation

• 8.1 Full refunds of Summer School Fees paid to UoB, will be made in the event of formal visa refusals and cases of serious illness supported by verifiable documentation.
• 8.2 As you have entered into the Contract ‘at a distance’ (i.e., without physically attending UoB to create the Contract), you have a legal right to change your mind and cancel your place on the Summer School Programme, until the end of 14 (fourteen) days after the day on which you have paid your fees in full, without giving any reason. This right arises under the Consumer Contracts Regulations 2013. If there are less than 14 days from the date after which the Contract comes into existence and the date on which we are due to start providing the services, your full payment of the fees amounts to a specific instruction for us to commence providing the services during the cancellation period. You will though, still have a right to cancel the services during the cancellation period.
  In the rare circumstances that we have commenced providing the services to you during the cancellation period, we reserve the right to charge you a reasonable amount (in proportion to what has been supplied, in comparison with the full coverage of the Contract) for services provided up until the time you tell us that you wish to cancel the Contract. If you have paid in advance, we may retain that sum when making a refund to you. Any funds that are retained will be to cover any services provided by UoB, and the cost of providing those services to you, before you exercised your cancellation right under this paragraph 8.2. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the relevant cancellation period has expired.
• 8.3 If the circumstances set out in paragraphs 8.1 and 8.2 are not applicable, cancellations will be dealt with as follows:
• 8.4.1 For cancellations of the Summer School Programme:
  • 8.4.1.1 (i) where you have paid your fees in full and you have submitted a written cancellation request, which is received by UoB between 30th May and 14th June 2024 inclusive, you will receive a refund of any Tuition Fee paid.
    (ii) cancellations are received on or after 15th June 2024, no refund of any Tuition Fee paid to UoB will be made.
• 8.5 In order to cancel your contract with UoB in relation to the Summer School Programme, you must inform the Summer School Office of your decision to cancel the contract by a clear statement (for example a letter by post or email).
• 8.6 If you are due a refund of any payments you have made to UoB as expressly provided in these Terms, we will make any refund to you as soon as possible. If you are exercising your right to change your mind during the cancellation period referred to at paragraph 8.2, your refund will be made no later than 14 (fourteen) days after the day on which we are informed about your decision to cancel this Contract. We will make any refund using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of any refund.

PART 4 – IMPORTANT LEGAL INFORMATION

8 Data Protection

• 9.1 How UoB uses your personal data is set out in broad terms in the UoB Student Policy Zone and the UoB Student Privacy Notice.
• 9.2 Where UoB has an agreement in place with your home institution where you are regularly enrolled for a tuition fee discount for the Summer School Programme, then if requested by your home institution, we will share with your home institution your personal data which is relevant to the funding of your place on the Summer School Programme. This may include (but is not limited to) your name and date of birth, information on whether you have applied to attend the Summer School Programme, your attendance on the Summer School Programme, withdrawal, suspension or removal from the Summer School Programme, and your certificate of attendance for the Summer School Programme. UoB will restrict the sharing of information with your home institution to that which is strictly necessary in relation to the funding of your place on the Summer School Programme.
• 9.3 You may be given further information about the processing use of your personal data when you use specific services and facilities offered by UoB.

9 Termination

• 10.1 UoB may end the Contract and expel you immediately by giving you notice if:
  • 10.1.1 you fail to pay the Summer School Fees when due;
  • 10.1.2 any of the conditions specified in paragraph 1.5 of Part 1 – Joining the Summer School Programme are not met at any time;
  • 10.1.3 you breach an important term of this Contract or any of the Student Policies/Regulations or repeatedly breach them and either that breach is not capable of remedy or you do not remedy that breach within a reasonable time of being asked to by UoB in writing; or
  • 10.1.4 you repeatedly breach this Contract in such a manner as to reasonably justify the opinion that your conduct is inconsistent with you having the intention or ability to give effect to or comply with this Contract.
• 10.2 If you are suspended from UoB’s Summer School Programme in accordance with the Student Policies, UoB’s obligations under the Contract shall be suspended for the duration of your suspension.
• 10.3 If you are excluded from UoB in accordance with the Student Policies and Regulations, the Contract shall automatically end with effect from the date of your expulsion.

10 Liability and Insurance

• 10.1 Your attention is particularly drawn to this section 10 because it imposes certain restrictions on UoB’s potential liability to you.
• 10.2 UoB does not in any circumstances seek to limit or exclude its liability for death or personal injury arising out of UoB’s negligence, fraud or fraudulent misrepresentation or for any other liability which UoB cannot limit or exclude by law.
• 10.3 Subject to paragraph 11.2, UoB does not accept any liability for loss that does not flow naturally from a breach of its obligations under these Terms. This is often referred to as indirect or consequential loss. In addition, particular types of loss that UoB does not accept liability for, whether direct or indirect and whether considered a possibility at the time the contractual relationship came into effect, are loss of earnings (including delay in receipt of potential earnings), loss of opportunity, loss of profit and loss of your data.
• 10.4 UoB does not accept responsibility for any loss or damage to your property. You are advised to arrange relevant insurance against theft and other risks before coming to UoB. In certain circumstances, you may need to take out other types of insurance. Any queries regarding insurance should be addressed in the first instance to the Summer School Office.
• 10.5 Subject to the remainder of this section 10, UoB’s total aggregate liability to you arising out of or in connection with these Terms and/or your period of study at UoB (whether in contract, tort or otherwise) shall in no circumstances exceed an amount equivalent to twice the total Summer School Fees payable by you in connection with the Summer School Programme.
• 10.6 You acknowledge that Summer School Fees do not bear a direct relationship to teaching hours, contact hours or other easily measurable services. A wide range of other educational, professional (including for example, accommodation, IT and infrastructure), support and welfare services and other costs are taken into account in Summer School Fees. When it comes to UoB’s liability, Summer School Fees are primarily linked to UoB having enabled you to achieve the Summer School Programme’s learning outcomes rather than the provision of specific services or teaching or contact time.

11 Events Outside UoB’s Control

• 11.1 Your attention is particularly drawn to this section 11 because it imposes certain restrictions on UoB’s potential liability to you.
• 11.2 UoB will not be liable to you for loss and/or damage arising from circumstances or events that are outside UoB’s reasonable control. Such circumstances or events include, without limiting what is intended, strikes and other industrial action (of UoB staff or staff of third parties), over or under demand for courses, lack of or significant reduction in funding from third parties (unless caused by UoB’s wilful default), non-availability of staff (on a long-term or short-term basis, such as staff illness), severe weather, fire, civil disorder, riot, terrorist attack or threat of terrorist attack, pandemic, epidemic, political unrest, government restrictions and concern with regard to the transmission of serious illness.
• 11.3 The circumstances or events set out in paragraph 11.2 are considered rare but when they do occur UoB reserves the right to make changes to or cancel all or part of a Summer School Programme. UoB will where practical and possible do what it reasonably can to provide appropriate and alternative options to you to minimise the disruption you experience. If the circumstances or events are ongoing for a continuous period of more than 30 days, either you or UoB may end the Contract without liability immediately on giving written notice to the other.

12 Notices

• 12.1 Any notice or other information relating to the formal relationship between you and UoB that you need to give to UoB, or that UoB needs to give to you, must be in writing and may be given by hand or sent by email or post. UoB will use email as a primary means of communication for sending you this information.
• 12.2 You should check your email account regularly, as UoB cannot be held responsible for the consequences of any messages that have not been read.
• 12.3 You are responsible for maintaining up-to-date address and other contact details. Any notices or information sent to your last recorded address will be deemed to have been properly given.
• 12.4 UoB may also draw your attention to important information through announcements on the University Summer School website.

13 Other Important Terms

• 13.1 These Terms and the relationship between UoB and you shall be governed by and interpreted in accordance with English law.
• 13.2 Both UoB and you agree to the non-exclusive jurisdiction of and to accept the authority of the courts of England and Wales.
• 13.3 If any condition of this relationship is found to be void or unenforceable (in whole or in part) by any court changes, we will act reasonably and notify you of changes by posting the updated Terms on the UoB Summer School website and drawing your attention, and where reasonably practical, providing notification to you (whether to you specifically or generally to the UoB summer school student population).
• 13.4 UoB issues promotional materials in relation to the Summer School Programme and study at UoB. While we endeavour to make sure those promotional materials are clear and correct, any promotional materials should be considered indicative and are not intended to be contractual.
• 13.5 These Terms are between you and us and no other person shall have any rights to enforce any of the Terms.