This facility is only available for students.

If you have forgotten your password you can use the password reset facility by using the link below. 

Passwords used on the University network must comply with the rules set out below. If your new password does not comply with all these rules, the system will reject it and you will need to choose a different password.

 

Your new password must:

  • Not be the same as your previous 5 passwords
  • Not be similar to your logon name
  • Not be similar to your name
  • Contain at least 8 characters or more
  • Contain a mixture of letters and numbers
  • Contain at least 1 upper case letter

Please note that login passwords are case sensitive.

To reset your password, use this link to go to the selfservice password reset request page . Enter your details as requested where you will be sent a password reset link to the personal email address you provided when you enrolled.

If an alternative email address has not been provided, you need to contact the Service Desk (email: itsupport@bolton.ac.uk) before using this serivce.

Changing your password on this page will have an effect on the following passwords:

Please note that your Library Catalogue password (access to renew and reserve items) will not be affected by this. For more information on how to logon to the Library Catalogue, please refer to the
Library Catalogue - My Account crib sheet [PDF]

If you are experiencing problems changing your password, please contact the IT Support Services.