We have a range of teams who can support you. Whether you need them or not, it’s good to know that there’s always someone who can help, with impartial advice and guidance on any aspect of university life.
Our friendly team of Student Advisors are available in the Student Centre to offer information, advice and guidance on our full range of student support services:
Accommodation: The Accommodation Team can help you find student accommodation, and also deal with any accommodation problems you might have. For more information, see the Accommodation section of this website.
Disability: The Disability Service can help you access facilities and services you may be entitled to while at university. We provide confidential advice and guidance on all disability issues, including helping you to receive additional support, and helping you access Disabled Students’ Allowance. For more information, please click here.
Student Finance: The Student Finance team can answer any questions you have about tuition fees, loans or grants. They can also help you set budgets and manage your finances. For more information, see the Student Finance section of this website.
Chaplaincy: The Chaplaincy Team is a multi-faith team who represent many different religions. The Chaplaincy has several religious facilities, including a prayer room, ablution facilities, and a multi-use quiet room. For more information, please call
+44 (0)1204 903 415 or ku.ca1558926096.notl1558926096ob@ni1558926096alpah1558926096c1558926096.
Immigration and Welfare: The Immigration and Welfare Service provides guidance and support for international students. For more information, see the International section of this website.
Careers and Employability : Our Careers and Employability service is dedicated to helping our students gain employment, start their own business, or reach any of their career goals. For more information, see the Careers and Employability section of this website.
The Life Lounge is your first point of contact if you have any problems at university. You can find us at Life Lounge, T2 Eagle Tower, Chancellors Mall.
Services at the Life Lounge
Cognitive Behaviour Therapy (CBT): The CBT service provides therapy for a range of emotional and health problems. The service is provided by supervised postgraduate students completing their BABCP-accredited Postgraduate Diploma in Cognitive Behavioural Psychotherapies.
Counselling: We have a fully qualified part-time Counsellor who can help you with any issues causing you distress. The service is completely free and confidential.
Student Liaison Officers:
Student Liaison Officers provide impartial and confidential advice on of both personal and academic issues during your studies. They also provide support with study skills and organise the Student Peer Mentoring Scheme.
Nurse Advisor Clinic: You can see our registered nurse about any health related issues. The nurse is available on Mondays from 10:00 to 11:00 during term time, and you don’t need to make an appointment. Please note that the nurse cannot prescribe medication.
For information about any of the Life Lounge services, call +44 (0)1204 903 566.
Zara is a curly coated retriever, and the University of Bolton’s Pets as Therapy (PAT) dog. She was first introduced in January 2016 and students were invited to spend time with her in an effort to reduce exam related stress.
PAT is a national charity founded in 1983, providing therapeutic visits to hospitals, hospices, nursing and care homes, special needs schools and a variety of other establishments. Since its beginning over 28,000 dogs have become registered PAT dogs.
Research shows that interaction with pets decreases the level of cortisol – or stress hormone – and increases endorphins, known as the happiness hormone.
‘Petting a trained therapy dog in a controlled environment has been shown to reduce people’s blood pressure and heart-rate, and generally instil a feeling of well-being for the recipient, with some of these changes lasting well beyond the initial interaction,” said Dr Jacqui Harrison, Senior Psychology Lecturer at the University of Bolton.
Feedback from students who saw Zara for her first visit in January 2016 was fantastic – every student who provided feedback said they would definitely use the service again and 80 per cent of them said spending some time with Zara had definitely improved their anxiety levels.
Zara will be available to see students at certain points throughout the year. Dates will be published on this page when they become available.
Please use the details below to speak to a member of our admissions team.