LETTERS COUNCIL TAX & ID CARDS

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ID cards

An ID card for the duration of your course will be provided at enrolment. A charge of £10 may be made for subsequent replacements. If your card has been stolen and you have a crime number we will produce a replacement free of charge. You should contact Student Services for further information. You can read our ID Card Policy here.

Official Letters

If you are an international student making an application to extend your visa, please contact Student Services for more information or visit our Immigration and Welfare pages.

Should you require an official “To Whom It May Concern” letter, you can request this online. Log in to your Student Record and click on the link under the Student Services heading. Please make sure that your postal address details are correct before you submit your request. Please indicate for what purpose you are using the letter as this will help us to provide the correct information. Please note that requests will take approximately five working days to process and this may be longer at busy times.

There may be a charge of £5 for duplicate official letters. Please refer to our Student Services Charges here for more information.

Bank Letters

Should you require a letter for your bank, you can request this online. Log in to your Student Record and click on the link under the Student Services heading. Please make sure that your postal address details are correct before you submit your request as your letter will be posted to you. Letters will be addressed to the branches in Bolton town centre unless you state an alternative address. Please note that requests will take approximately five working days to process and this may be longer at busy times.

There may be a charge of £5 for duplicate bank letters. Please refer to our Student Services Charges here for more information.

Council Tax

Households where all occupants are full-time students, normally don’t have to pay Council Tax. If you do get a bill, you could apply to your local Council for an exemption.

Are you eligible for a Council Tax discount?

To count as a full-time student, your course must:

  • last at least one year
  • involves at least 21 hours study per week

You’ll get a Council Tax bill if there’s someone in your household who’s not a full-time student, but your household might still qualify for a discount. (Source: www.gov.uk/council-tax)

Living within the Greater Manchester area?

Greater Manchester Councils are Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Wigan. Student Services submit confirmation of currently enrolled full-time students (new and continuing) directly to these councils by sending them regular electronic lists. We do not need to issue a paper certificate. Please make sure that you keep your term-time address details up to date. Simply check with your council for guidance on how to apply to them for your exemption/discount (you can usually find this information on your council website).

Living outside the Greater Manchester area?

Check with your council for guidance on how to apply for an exemption or discount (you can usually find this information on your council website). Students living outside the Greater Manchester area will need to submit an online request for a Council Tax Certificate to give to their local council. Log in to your student record and click on the link under the Student Services heading. Please make sure that your address details are correct before you submit your request as your certificate will be posted to you. Requests take approximately five working days to process and may be longer at busy times.

Note: Some full-time courses of short duration may not meet the eligibility for discount or exemption. The reporting of your details by the university to your council does not imply or guarantee eligibility. Greater Manchester Councils are notified of current full-time students and withdrawn students. Any decision on how this information affects your bill lies with the local authority.

last updated October 2019.