As a service, we aim to always provide the highest levels of customer service to you and to see what we can do to improve. Every year, we gather results and feedback from our surveys to see how you have rated our service and if you have any further suggestions on how we can improve. 


Below are the results/feedback from each year's surveys, with ways in which we have developed based on your feedback and suggestions. 

Survey for October 2015

Survey of Individual Examination Requirements following the January 2015 examinations

Academic Support Service Customer Satisfaction Improvement Plan 2016/17