Borrowed items must be returned or renewed by the date stamped inside the item or by the date on your receipt. If you keep items beyond the due date your items will become overdue and you will start to accumulate fines.

 

How can I prevent items from becoming overdue?

You can check the return dates for items by logging onto your online Library Record or by looking at the return dates stamped on the item or on the receipt given by our Self Service machines. We also send a courtesy reminder to your University email account the day before an item is due for return. Renew or return items to the Library to prevent them becoming overdue and accruing fines.

 

Returning items

You can return items to the Library by using the Self Service machines within the Link Zone. When returning items on the Self Service machines always check that all of your items have registered. If you wish to return items when the Library is not open, you can use the Book Return Bin, outside the Eagle Bistro.

 

What happens if I do not return items on time?

If an item becomes overdue we will send an overdue reminder to your university email account after one week. If you fail to return the item we will then send you two further reminders by post. If items are still not returned you will be sent an invoice for the cost of replacing them. If you do receive an invoice please act on this immediately as the matter is then referred to the Finance Department.

If you think you have misplaced an item please contact the Library Desk as soon as possible.

Your fine needs to be less than £5 in order to borrow or renew items.

If you have accrued fines because you were away from the University due to some mitigating circumstances please contact:

Lisa Croft
Telephone: 01204 903092
Email: Lisa Croft

Denise Mercer
Telephone: 01204 903264
Email: Denise Mercer

 

Library fines
3 week loans 10p per day for first 2 weeks, then 25p per day
1 week loans 10p per day for first week, then 25p per day
3 day loans 50p per day
Desk Reference 50p per hour
High Demand Desk Reference £5 per hour or part of hour
Inter-library loans 50p per day

 

How can I pay my fines?

Cash

Fines can be paid at the Self-Issue machines or at the Library Desk.

Card and Cheque

You can pay by most major credit/debit cards or by cheque (with a valid cheque guarantee card) for amounts over £5 at the Library Desk.


Library Help & Support

Please don't hesitate to contact the Library Desk by email or by phone with specific questions regarding any of our services. Alternatively, visit the Library Desk when you are next on-campus.

Email: Contact the Library Desk

Telephone: 01204 903094 (during Library opening hours)

If you wish to contact the Library Desk duty co-ordinators:

Lisa Croft
Email: Lisa Croft
Telephone: 01204 903092 (during Library opening hours)

Denise Mercer
Email: Denise Mercer
Telephone: 01204 903264 (during Library opening hours)

Roving Assistants
In addition to staff at the Library Desk there are Roving Assistants available in the Library to help with any queries. They can show you how to use the Library Catalogue, Self Service machines and how the shelving system is arranged as well as pointing you in the direction of all our services.

Help Desk
If the item you require is on loan you can always speak to a member of the staff at the Help Desk. The staff can see if the item is available as an e-book or suggest an alternative title if possible.

Email: Contact the Help Desk

Telephone: 01204 903404 (during Library opening hours)

Book Purchase Suggestion Scheme
If you have any recommendations for new titles you think we should buy for the library, please complete the Book Purchase Suggestions form. Purchase will be dependent upon their relevance, and the availability of funds.