Senior Lecturer - Education and Initial Teacher Education

Tel: +44 (0)1204 903289


I completed my BSc (Hons) Psychology with International Relations and worked as a Research Associate in vocational education. I then undertook EFL teacher training and taught in the UK and China. In China, I managed five satellite centres in Guangzhou province providing teaching training. On my return to the UK, I worked in the FE and Skills Sector and undertook a PgCert in Cardiovascular Rehabilitation and a PGCE. I then taught undergraduate and postgraduate equivalency training in English and Clinical Communication Skills to Refugee Healthcare Professionals at REACHE North West (hosted by Salford Royal NHS Foundation Trust). While at REACHE North West I acted as a mentor and teacher trainer, and social work practice educator.  I also taught on postgraduate programmes for International Medical Graduates and UK trained clinicians across the NHS and in Deanery, and University-based Professional Development Units.  I completed my Ph.D. while working at REACHE North West and it was focused on Refugee Healthcare Professionals education and training and the development of communication skills training.

I also undertook a one-year secondment as the Lead Manager for the Renal/Nephrology Department at Salford Royal which included Inpatient and Outpatient services as well as Five Dialysis Units. At the University of Bolton, I was initially employed in the Off-Campus Division as the Academic Group Coordinator for Standards, Enhancements and the Learner Experience working with our Collaborative Partners in the UK and Overseas to maintain academic standards and enhance the student experience through teaching and learning. 

In my current role alongside teaching, I support the HEA Professional Recognition Framework as an internal assessor for all applications from Associate to Principal Fellow. I also supervise research at Masters and Doctoral level, as well as external examination roles for teaching and learning and quality assurance.  I am currently on six supervision teams as Director/Co-Director of studies or second supervisor. I have supervised PhDs to completion on Nurse Education, and current supervision topics include; educational leadership, instructional humour, inclusive practices in education, online anxiety reduction, and regulation and registration of unqualified healthcare staff.

I am the co-chair of a special interest group for Multi-National Teaching Fellowships for the International Society for Scholarship of Teaching and Learning (ISSOTL), a Fellow of the Society for Education and Training (FSET) and hold Qualified Teacher Learning and Skills status (QTLS) and I’m also a graduate member of the British Psychological Society (MBPsS).

My research and professional duties inform my teaching practice in the classroom in all of the programmes that I am involved.

Research Interests and Research Subject Specialisms

Learning and Teaching, Academic Staff Development, Medical Education, Clinical Communication, Student Experience, Agenda Setting, Coaching, Managing Expectations, Academic Identity, Transitions in Education.

Teaching Responsibilities

Programme Leadership and Course Tutor: PgCert Teaching and Learning in Higher and Professional Education

Course Tutor: PgCert Teaching and Learning in Professional Practice, PgCert Leading Learning

Publications and Research Outputs

Cross, D. (Forthcoming 2018).  Refugee Health Professionals (Book Chapter) – Refugee Education: International Perspectives from Higher Education and NGOS

McIntosh, E. and Cross, D. (Forthcoming 2017). Who sets the agenda on student engagement? The Journal of Educational Innovation, Partnership and Change.

Cross, D. (2017).  I.C.E – Managing Expectations TEDx

Cross, D. (2017). Would you like ICE with that? Using the ICE model to develop trust and manage expectations. Doctoral Supervision Symposium, University of Bristol

Cross, D. (2016). Reache North West – Applying transition pedagogy principles to Refugee Healthcare Professionals and International Medical Students/Graduates - STARS

McIntosh, E., Cross, D. (2016). Who sets the agenda?  A new perspective on student experience, transition and engagement - STARS

Online profiles

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