Have your say! - The National Student Survey (NSS) 


What is the NSS?

The NSS is a nationally recognised annual survey of mostly final year undergraduates in the UK. The survey provides students with an opportunity to give their honest opinions on what they liked about their time at the University as well as things that they feel could have been improved.

The survey is administered by Ipsos MORI, an independent market research agency, so answers remain anonymous at all times.


The NSS 2017 launches at the University of Bolton on 16 January 2017 and closes on the 30 April 2017.

Why should I take part?

  • The NSS provides you with the opportunity to provide honest feedback about your student experience;
  • Your feedback will be used to improve the student experience at the University;

  • The results are taken very seriously and inform the quality assurance system with regards to teaching quality;

  • Results are used by prospective students, their families and advisers to make decisions on what and where to study.

Be heard at the University of Bolton.

Every eligible University of Bolton student will be able to enter an online prize draw with ten cash prizes (two prizes of £100, four prizes of £50 and four prizes of £25). The prizes will be awarded randomly to students who enter the online survey prize draw before midnight on 30 April 2017. The winners will be notified by email by 31 May 2017 and the results will be announced on the University website by 30 June 2017. To enter the prize draw please visit www.thestudentsurvey.com.

For each University of Bolton student who completes the survey, the University will donate £1 to Bolton Hospice.

What will the NSS ask me?

The NSS will allow you to provide valuable feedback on a range of topics, including your views about the quality of learning, teaching, assessment and feedback, learning resources such as the library and IT facilities, as well as the way in which your course was organised. It is, therefore, really important that you provide us with your feedback so we can continue to improve the student experience.

What happens with the results?

The NSS results are made publicly available to help prospective students, their families and advisors make informed decisions of where and what to study. Institutions and supporting students’ unions also use the data to identify areas of strengths and weaknesses to bring about change and enhancements to improve the learning experience for future generations of students.

Data from previous surveys are available on Unistats.

How do I complete it?

During the week commencing the 16 January 2017 eligible students will be sent an invitation email to complete the survey by Ipsos MORI. Non-respondents may be contacted by telephone. You can complete the NSS online or via a mobile device at www.thestudentsurvey.com at any time from 9 January 2017 to 30 April 2017. As soon as you have completed the survey, you will not be contacted further by Ipsos MORI. You may opt out of the survey at any point during the fieldwork.