University of Bolton|

Student Satisfaction Surveys

National Student Survey 

 

 

The University of Bolton takes part in three national major surveys of student opinion. The surveys give you the opportunity to give us considered feedback about your course and your experiences at the University.

We use the information you provide to help us improve provision for students.

The National Student Survey (NSS)

Have your say! - The National Student Survey 2012

National Student Survey 2012 

Monday 30 January sees the launch of the National Student Survey| (NSS) 2012 at the University of Bolton. Entering its eighth year, the NSS is your opportunity to give your opinions on what you liked about your time at Bolton, as well as things that you felt could have been improved.


What is the NSS?

The NSS is an annual survey of mostly final year undergraduates in England, Northern Ireland, Wales and the majority of institutions in Scotland. The survey is part of a Higher Education quality assurance system to generate more detailed public information about teaching quality. The NSS is commissioned by the Higher Education Funding Council for England (HEFCE). Ipsos MORI, an independent research company, conducts the survey.

What will the NSS ask me?

The questions allow you to provide feedback on a range of topics, including what you thought about the Academic Support you received during your studies and how you felt about the Organisation and Management of your course. There is also space at the end for any positive and/or negative comments you have about your experience. Were you satisfied with the way cancelled lectures were communicated? What were your thoughts on the advice and support available through your course? Write it down and let the University know!

Who is eligible?

You are eligible for the NSS if you are a final year undergraduate or are on a flexible part-time programme. If your final year cannot easily be predicted, you will be surveyed during your fourth year of study. If you were due to be in your fourth/final year in 2012 but have withdrawn or are repeating your penultimate year, you are also eligible to take part.

How are the results used? 

The NSS results are made publicly available to help prospective students make informed decisions of where and what to study. Institutions and students’ unions also use the anonymised data to identify areas of strengths and weaknesses to help effect change and bring about enhancements to improve the student experience for future generations of students. 

The National Union of Students (NUS) fully supports the NSS and sees it as an opportunity for students to shape the future of higher education. Liam Burns, National President of the National Union of Students, said: 'The National Student Survey is an important tool for identifying areas of concern amongst students. It is crucial that institutions work in partnership with students to make improvements where they have been shown to be necessary. 'The results show only very slight increases in overall student satisfaction, and at a time of severe funding pressures it is more important than ever that students are involved in shaping their curriculum to ensure progress is made in the future.'

How can I get involved?

During the week commencing Monday 30 January 2012 eligible students will be sent an invitation email to complete the survey by Ipsos MORI. Later non-respondents may be contacted by post or ultimately by telephone. You can now complete the NSS online or via your smartphone at www.thestudentsurvey.com| . You may opt out of the survey at any point during the fieldwork. 

The success of the NSS depends on your feedback so please set aside a few minutes to get involved. It may be worth your while as the University is offering one lucky student the chance to win an iPad2. A second student will win £200 worths of travel vouchers and we're also giving away seven Amazon vouchers worth £50 each.
 
Your responses are anonymised so your answers can reflect your genuine perceptions of your experience. Plus there’s no need to worry about your contact details being passed on because they will only be used for the purposes of the NSS and are destroyed shortly after. To find out more visit www.thestudentsurvey.com| or contact the National Student Survey team at Ipsos MORI directly at thestudentsurvey@ipsos.com|.

 

The Postgraduate Taught Experience Survey (PTES)

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This annual survey, devised and run by the Higher Education academy (HEA), is open to all students taking postgraduate taught courses, e.g. MAs, MScs, MBAs, whether in the UK or with one of our overseas centres. This online survey asks students to comment on matters such as the quality of teaching and learning, assessment and feedback, organisation and management and learning resources.

When

In 2012, PTES will run from  Monday 12 March to the Friday 18 May.

Eligible students who complete the survey will be entered into a Prize Draw.

The prizes are TBA.

 

The Postgraduate Research Experience Survey (PRES)

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This survey of students undertaking postgraduate research courses is also run annually by the Higher Education Academy (HEA). It is an online survey which is open to all research students undertaking e.g. MPhil and PhD courses, whether studying in the UK or overseas. The survey asks students to comment on such matters as: supervisory arrangements, skills development, the research infrastructure and arrangements for examination.

When

PRES will be returning in 2013.