Hopefully you will find the answer to your question below but if you don't then please get in touch with us in person, by telephone or email and we will do our best to give you the information you need.

How much are tuition fees?

The amount of fees charged depends on the level of the course, whether you are full or part time and when you started. If you are starting a full time undergraduate (degree) course in September 2012 then you can find out more information on our Fees and Funding| page. New full and part time students can also search for their course from the university home page which will give further information including fees and funding.

Current full and part time students can contact 01204 903951 to confirm their fees or call into the student Centre where they will also find information about what funding is available.

Am I entitled to any bursaries or scholarships?

You could be eligible for funding from the University depending on your course and when you started. More information is available on our Student Finance| pages, on information sheets in the Student Centre or contact the Student Funding Advisor on 01204 903497 or email studentfunding@bolton.ac.uk|

How do I apply for funding?

For undergratuate (degree) courses applications are done online through the Student Finance England| website or on paper application forms. Visit the Student Room| for more information about eligibility for funding. If you are not sure if you can get funding for your course you can get more information on our Student Finance| pages, on information sheets in the Student Centre or contact the Student Funding Advisor on 01204 903497 or email studentfunding@bolton.ac.uk|

How do I apply for accommodation in the Halls of Residence or in private housing?

Visit our Accommodation| pages for more information or contact the Accommodation Team based in the Student Centre by telephone on 01204 903481 or by email accomm@bolton.ac.uk| 

For private accommodation visit www.boltonstudentpad.co.uk| 

I am a student with disabilities, what assistance is available to me?

If you provide the Disability Service with written evidence of your disability, the University can put support in place to assit you with your studies. To find out in more detail what you may be entitled to please contact the Disability Service| on 01204 903478, Minicom: 01204 903490 or email disabilityinfo@bolton.ac.uk

Where do I make payments?

At the Finance Office located at the rear of Cafe Athena in Chancellor's Mall in person, by telephone on 01204 903180 or 903182 or online|

Can I pay by instalment or direct debit?

Yes, you can arrange an instalment payment plan or complete a direct debit| form through the Finance Office.

The first instalment of my student loan is late. Is there any financial assistance available to me?

You may be eligible to apply for a short-term Emergency Loan. This is a maximum of £500 and is repayable after 6 weeks or as soon as you receive the first instalment of your student loan. Contact the Student Advisors| for more information. The Students' Union Advice Unit can also arrange this, contact them by phone on 01204 900850 or email UBSU@bolton.ac.uk|

If you have already received the first instalment of your student loan you will not be eligible for an emergency loan.

I'm finding hard to make ends meet. What should I do?

Contact our Student Funding Advisor on 01204 903497 for help with budgeting advice and to find out if there is any other funding available to you. The University may be able to help through the Access to Learning Fund| which provides financial help to students who are in extreme financial hardship. Application forms are available from Student Services|

Is there any help finding work?

You can register with the Jobshop based in the Careers Service in the Student Centre. They can help with finding part time work while you study and finding work after graduation. Contact them on 01204903080 or email careers@bolton.ac.uk|

Do I have to pay Council Tax?

If you are a full time student you don't pay. If you live in within Greater Manchester then you just need to register with your local council for your exemption. Students who live outside Greater Manchester you will need a certificate from Student Services which you can request online here|.

For more information visit our Letters, Council Tax and ID Cards| page.

How do I change my address? 

Do it online through the student portal| or on an SDM2 form available in the Student Centre if you are not a current student. 

How do I register with a doctor or dentist?

Deane Medical Centre provides a Nurse Advisor Drop In Clinic every Wednesday between 10am and 12.30pm based in the Student Centre, Chancellor's Mall. You do not have to be registered and no appointment necessary. You can also register with Deane Medical Centre through the clinic, the surgery is conveniently situated just around the conrner from the university campus.

Visit our Health Matters| page for details of local doctors and dentists and how to access their services.

How do I contact a member of staff?

Use the University Staff Search| to find out contact details. There is a courtesy phone (internal calls only) in the Student Centre and at Main Reception Deane Campus.

Is there an advisor available in the evening?

Yes, Monday to Thursday during term time there is Student Advisor| based in the Library between 5pm and 9pm who can also be contacted by telephone on 01204 903733.

I've lost my student card, what do I do?

Pay £10 into the Finance Office, bring the receipt to Student Services and we will print another. If it has been stolen there is no charge if you have a crime number. This can also be arranged by telephone on 01204 903733 or email|

I am an international student and wish to extend my visa, how do I do this?

Contact the Students' Union Advice Unit for advice on applying for your visa extension. Make an appointment with the Advisor by telephoning 01204 900850. You will also require a 'Request for a Confirmation of Acceptance for Studies (CAS)' letter. You will need to request this in person from Student Services bringing your passport and visa documents with you to be scanned.  Remember to request you CAS 1 month before you intend to apply for your visa extension as it will take at least 5 working days to be completed.before you intend to apply for your visa extension as it will take at least 5 working days to be completed. More information is available on our Immigration and Welfare| pages.

Can I change my course/pathway?

You will need to contact your course leader to discuss any change to your course. Student Services| can also advise on who to contact and the correct paperwork to be completed. 

Can I make a comment about Student Services?

Of course you can! We have a comments and suggestions box in Student Services and in Careers with a board to display your comments and our response. Visit our Feedback| page for more information. 

How do I obtain my award certificate? 

With effect from February 2010 onwards, certificates will be posted out to students' home addresses within six weeks following the relevant examination boards. Visit our Certificates| page for more information.